Non-Refundable Items
All digital products, including but not limited to:
- Game overlays & HUDs
- Game development asset kits
- Soundboards & audio packs
- eBooks & training guides
- Shader bundles & graphics packs
- Digital soundtracks
Once a product has been downloaded, it cannot be returned or refunded due to the nature of digital goods.
Exceptions & Support
We may offer refunds or exchanges in the following cases:
✅ Duplicate Purchase – If you accidentally purchased the same product twice, contact us within 48 hours for a refund of the duplicate order.
✅ Corrupt or Inaccessible File – If your download is incomplete or the file is corrupted, we will provide a new working version.
✅ Wrong Product Delivered – If you receive a different product than what you purchased, we will replace it with the correct one.
How to Request Support
If you experience any issues with your purchase, please contact our support team within 7 days of purchase with:
- Your order number
- A detailed description of the issue
- Screenshots or proof of the problem
We will review your request and do our best to resolve the issue within 3 business days.
Need Help?
For any concerns regarding your purchase, feel free to reach out to us at Support. We’re here to assist and ensure you get the best experience from ButtonBashers!
🔻 Game on with confidence! 🔻